Raffles Concierge

We are delighted to introduce Ben as the newest member of Les Clefs d’Or Indonesia, the distinguished association of concierges identifiable by the golden crossed keys on their lapels.
Committed to professional development, these members strive to set new standards for guest service excellence.

To earn the privilege of wearing the golden keys, aspiring members must have several years of experience as a hotel concierge, pass comprehensive testing, and demonstrate their ability to provide the highest quality of service. With over 100 million guests served annually, Les Clefs d’Or members cater to an infinite variety of requests ranging from the every day to the extraordinary.